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CAREERS AT HARMONY MSP

Do work that matters — for the businesses that keep Central Florida running

Harmony MSP is a veteran-owned managed IT & cybersecurity firm in Lake Mary, Florida. We publish our pricing, put our live response metrics on the homepage, and treat clients the way we'd want to be treated. If that's how you want to work, we'd like to meet you.

LIFE AT HARMONY
Veteran-owned, service-first culture. Show up, own the outcome, take care of people.
Certifications & training paid for. Exams covered and study time protected, not squeezed in after hours.
Modern, security-first tooling. The same standards we hold our clients to.
A small team by design. Your work is visible, and clients know your name.
Rooted in Central Florida. Based in Lake Mary, serving the businesses around us.
No openings at the moment — new roles post here first

What it's like to work here

Culture isn't a poster in the break room. It's how a company behaves when things break at 4:45 on a Friday. Here's ours, honestly stated.

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Service is the standard

We're veteran-owned, and it shows in how we operate: show up, own the outcome, take care of people. Founder Jason Russell is a U.S. Navy veteran and an FBI InfraGard member — the bar for how we treat client environments starts there.

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Transparency, inside and out

Our pricing is published. Our response metrics are live on the homepage for anyone to check. Internally it's the same deal — clear expectations, direct feedback, and no politics between you and doing good work.

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You'll get better here

Certifications paid, study time protected, and real mentorship. We'd rather grow people than churn them — your development is part of the plan, not a perk.

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Small team, real ownership

No ticket-mill anonymity. Clients know your name, your work is visible, and your ideas actually change how we operate.

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Rooted in Central Florida

Our clients are the law firms, medical practices, and businesses down the road — and we fund information security scholarships for local students. This is home, and we invest like it.

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We practice what we sell

MFA everywhere, tested backups, security-first defaults — our own house runs on the same standards we hold for clients. You'll never be asked to cut a corner we'd flag in an assessment.

Open positions

We don't have any open positions right now. New roles are posted here first — check back soon.

We're always glad to meet sharp, service-minded people — introduce yourself and we'll keep you in mind when the next role opens.

Benefits & perks

Best-in-class for the MSP industry — because keeping great people is smarter than replacing them.

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Health coverage, company-paid

Medical, dental, and vision — with the employee premium covered 100%.

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401(k) with match

4% company match with immediate vesting.

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Certifications on us

Exam fees, study materials, and a bonus for every cert you pass.

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Real PTO

Three weeks to start, paid holidays, and your birthday off.

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Veteran & reservist friendly

Drill weekend and deployment support — from a founder who's served.

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Modern gear

Current-gen hardware plus a home-lab stipend for tinkering.

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Life & disability

Company-paid life and disability coverage, standard.

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Flexible where it fits

Hybrid schedules and flexibility where the role allows.

How hiring works

Simple, fast, and human. Here's the whole process — no surprises, no black holes.

STEP ONE

Apply

Send a resume and a short note about why this role. A human reads it — usually the founder — and you'll hear back either way.

STEP TWO

Real conversations

A call with Jason, then time with the team you'd actually work alongside. Straight talk about the work, the clients, and the pay.

STEP THREE

Show, then offer

A short practical exercise built around the actual job — how you think, not trivia. Then a decision in days, not months.

You'll always know where you stand. No ghosting — that's a culture thing too.

Come do the best work of your career.

Want to be first in line when a role opens? Reach out — we're happy to connect, person to person.

Get in touch