CPA & accounting firm IT support in Orlando — one flat, published rate
Harmony MSP gives Central Florida CPA and accounting firms a full IT department — unlimited help desk, 24/7 monitoring, and security built for client financial data — for a flat $110 per user, per month. The price is published right here, not hidden behind a sales call.
Why is IT different for a CPA firm?
Tax season doesn't allow downtime
Filing deadlines don't move because a server did. A firm losing half a day to an outage in March isn't dealing with an IT problem — it's dealing with missed deadlines, blown extensions, and clients who remember. Maintenance gets scheduled around your calendar, and issues get fixed before they become April emergencies.
Your servers hold what attackers want most
Social Security numbers, EINs, bank details, and complete financial histories for every client — all in one place. Attackers target accounting firms specifically because one breach yields hundreds of identities and refund-fraud opportunities. The IRS warns tax professionals about this every filing season for a reason.
Compliance isn't optional for tax pros
The FTC Safeguards Rule treats tax preparers and CPAs as financial institutions, and the IRS requires every PTIN holder to attest to a written data security plan. IRS Publication 4557 spells out what's expected. Your IT provider should make those duties easier to meet — not leave you to figure them out alone.
Managed IT & Security for accounting firms — $110 per user, per month
One flat rate covers the day-to-day so your firm can focus on clients, not computers. Full details on our Managed IT & Security page — here's what it means for a CPA firm.
Unlimited help desk
Remote and onsite support with no per-ticket fees. Partners and staff call when something breaks — nobody rations help against an hourly meter in the middle of filing season.
24/7 monitoring & patching
Round-the-clock monitoring, alerting, and endpoint patching — most issues are fixed before anyone at the firm notices, with maintenance scheduled around filing deadlines, not during them.
Security built for financial data
Managed endpoint protection, hardened email, MFA, and phishing defense tuned to the schemes that target tax pros — the safeguards cyber insurers and the FTC Safeguards Rule now expect.
Backup & ransomware readiness
Encrypted client returns the second week of March is the nightmare scenario. Tested, isolated backups and recovery planning backed by our dedicated ransomware recovery practice.
Tax & accounting software vendor management
We support and coordinate QuickBooks, Drake, Lacerte, UltraTax CS, ProSeries, CCH Axcess, and the hosted environments your firm already uses — your staff makes one call, not four. And we never mark up hardware or software.
Quarterly vCIO reviews & WISP upkeep
A standing technology roadmap and budget review each quarter, including an annual review of your written information security plan — so Safeguards Rule documentation stays current instead of gathering dust.
$110 / user / month — flat and published
No per-ticket fees, no hourly meters, no hardware or software markup. A 10-person firm runs about $1,100/month — do the math before you ever talk to anyone.
AI consulting & automation for accounting firms
AI is already changing how tax, bookkeeping, and advisory work gets done. The firms that win won't be the ones that ban it — or the ones that let staff paste client financials into free chatbots. They'll be the ones that adopt it deliberately, on a foundation that protects client data by default. Every engagement is scoped in writing before any work begins.
AI readiness assessment
We map your service lines — tax, client accounting, advisory — plus systems and daily workflows, then rank where AI genuinely pays off for the firm. And we tell you honestly where it doesn't.
Workflow & client-communication automation
Client document collection and chasing, engagement letter prep, first-pass categorization review, and billing prep — automated on business-grade tools with proper data protections, not consumer accounts.
AI policy & governance
A practical acceptable-use policy, data-handling guardrails consistent with your Safeguards Rule obligations, and training for partners and staff — so the firm gets the productivity without exposing client data.
Full details on our AI Consulting & Automation page.
Where does Harmony MSP support accounting firms?
We're headquartered in Lake Mary and provide onsite IT support to CPA and accounting firms across Orlando and all of Central Florida. Most support and consulting can also be delivered fully remotely anywhere in Florida.
CPA & accounting firm IT support FAQs
How much does IT support cost for a CPA firm in Orlando?
Harmony MSP charges a flat $110 per user, per month for accounting firm managed IT & security — and unlike most Orlando MSPs, we publish that number. A 10-person firm runs about $1,100/month with no per-ticket fees or hourly meters. Full details are on our Managed IT & Security page.
What's included in the $110 per user, per month?
Every plan includes unlimited remote and onsite helpdesk, 24/7 monitoring and patching, managed security with MFA, email protection, and phishing defense, backup and ransomware readiness, tax and accounting software vendor management, and quarterly vCIO roadmap reviews. See the full breakdown on our Managed IT & Security page.
Does the FTC Safeguards Rule apply to CPA and accounting firms?
Yes. Under the Gramm-Leach-Bliley Act, tax preparers and CPA firms count as financial institutions, which means the FTC Safeguards Rule applies — including a written information security plan, MFA, encryption, and monitoring. We build and maintain those controls as part of managed IT, so compliance is an outcome of how your firm runs, not a separate project.
What is a WISP and does my firm need one?
A WISP is a written information security plan — and yes, your firm needs one. The IRS requires every PTIN holder to attest to having a data security plan, and IRS Publication 4557 outlines what it should cover. We help firms create their WISP and, more importantly, keep it accurate as your systems and staff change.
Do you support our tax and accounting software?
Yes. We support and manage QuickBooks Desktop and Online, Drake, Lacerte, UltraTax CS, ProSeries, CCH Axcess, and the hosted environments accounting firms rely on — and we handle vendor coordination when something breaks, so your staff makes one call, not four.
What happens if we get hit with ransomware during tax season?
The plan exists before the attack: tested, isolated backups that ransomware can't reach, plus a documented recovery sequence prioritizing the systems that keep returns moving. Our dedicated ransomware recovery practice exists for exactly this — the goal is restoring the firm before deadlines slip, not negotiating with criminals.
How quickly do you respond to support requests?
We measure it and publish it. Our live operational metrics — pulled straight from our monitoring and support systems — are displayed on our homepage for anyone to check. Emergencies get immediate escalation, because a down server on April 14 can't wait in a queue.
Do you support accounting firms outside Orlando?
Yes — onsite support covers all of Central Florida, including Lake Mary, Winter Park, Kissimmee, and surrounding areas, and most support can be delivered fully remotely anywhere in Florida.
Deadlines are fixed. Downtime is optional.
Book a free assessment — we'll map what you have, what's at risk, and exactly what flat-rate support looks like for your firm. No pitch, no obligation, and the price is already public.