Small business IT support in Orlando — one flat, published rate
Harmony MSP gives Central Florida SMBs a full IT department — unlimited help desk, 24/7 monitoring, and security-first management — for a flat $90 per user, per month. The price is published right here, not hidden behind a sales call.
Why do Orlando small businesses outsource their IT?
Predictable, plannable cost
A full-time IT hire costs more than most small businesses can justify — and one person can't cover help desk, security, and strategy anyway. Managed IT turns all of it into a flat per-user line item you can actually budget.
Security requirements keep rising
Cyber insurance carriers and larger clients now expect MFA, endpoint protection, backups, and written policies. Attackers target small businesses precisely because they assume nobody is watching. Our approach is security-first — see our ransomware recovery practice.
Someone who actually answers
The most common complaint we hear about other providers is silence. We measure our response times and publish live performance metrics on our own homepage — accountability you can check any time.
Managed IT & Security — $90 per user, per month
One flat rate covers the day-to-day so your team can focus on the business. Full details on our Managed IT & Security page — here's what it means for a small business.
Unlimited help desk
Remote and onsite support with no per-ticket fees. Your team calls when something breaks — nobody rations help because of an hourly meter.
24/7 monitoring & patching
Round-the-clock monitoring, alerting, and endpoint patching — so most issues are fixed before your team ever notices them.
Security-first management
Managed endpoint protection, MFA rollout, and written security policies — the controls cyber insurers ask about.
Backup & ransomware readiness
Backup oversight and recovery planning backed by our dedicated ransomware recovery practice — because a backup you've never tested isn't a plan.
Vendor & license management
We chase your internet provider, phone vendor, and software renewals so you don't spend afternoons on hold. And we never mark up hardware or software.
Email security & phishing defense
Advanced filtering plus spoofing and impersonation protection for the inbox — because most attacks on small businesses start with one convincing email.
$90 / user / month — flat and published
No per-ticket fees, no hourly meters, no hardware or software markup. A 10-person team runs about $900/month — do the math before you ever talk to anyone.
AI consulting & automation for small businesses
The same security-first team that runs your IT can find where AI actually saves hours in your business — and build it without your data ending up in the wrong place. Every engagement is scoped in writing before any work begins.
AI readiness assessment
We map your systems, data, and daily workflows, then rank where AI genuinely pays off — and tell you honestly where it doesn't.
Workflow automation
Invoices, customer email, meeting follow-ups, ticket triage — automated on the Microsoft 365 tools most SMBs already own before we recommend anything new to buy.
AI security & governance
Acceptable-use policies, data-handling guardrails, and staff training so nothing sensitive gets pasted into random chatbots.
Full details on our AI Consulting & Automation page.
Where does Harmony MSP support small businesses?
We're headquartered in Lake Mary and provide onsite small business IT support across Orlando and all of Central Florida. Most support and consulting can also be delivered fully remotely anywhere in Florida.
Small business IT support FAQs
How much does IT support cost for a small business in Orlando?
Harmony MSP charges a flat $90 per user, per month for managed IT & security — and unlike most Orlando MSPs, we publish that number. A 10-person team runs about $900/month with no per-ticket fees or hourly meters. Full details are on our Managed IT & Security page.
What's included in the $90 per user, per month?
Every plan includes unlimited remote and onsite helpdesk, 24/7 monitoring and alerting, patching and endpoint management, and vendor and license management — all managed security-first. See the full breakdown on our Managed IT & Security page.
Is my business too small for managed IT?
If your team depends on email, files, and computers to make money, probably not — a single day of downtime or one compromised inbox usually costs more than months of support. The free assessment will tell you honestly what you need, and what you don't.
Do small businesses really need cybersecurity?
Yes — attackers deliberately target small businesses because they assume no one is defending them, and cyber insurance carriers now require controls like MFA, endpoint protection, and tested backups. It's also far cheaper to prevent an incident than to recover from one; our ransomware recovery practice exists because we've seen the alternative.
Can Harmony MSP help my small business use AI?
Yes. Our AI consulting & automation service starts with a readiness assessment, then builds automations on tools you already own — like Microsoft 365 and Copilot — with governance guardrails so company and client data stays protected.
What makes Harmony MSP different from other Orlando MSPs?
Transparency you can verify: published flat pricing, live response-time and satisfaction metrics on our homepage, and no markup on hardware or software. The company is veteran-owned and the founder is an FBI InfraGard member.
How quickly do you respond to support requests?
We measure it and publish it. Rather than promising a number in a brochure, our live operational metrics — pulled straight from our monitoring and support systems — are displayed on our homepage for anyone to check.
Do you support small businesses outside Orlando?
Yes — onsite support covers all of Central Florida, including Lake Mary, Winter Park, Kissimmee, and surrounding areas, and most support can be delivered fully remotely anywhere in Florida.
Get a full IT department for $90 per user, per month
Book a free assessment — we'll map what you have, what's at risk, and exactly what flat-rate support looks like for your team. No pitch, no obligation, and the price is already public.