Managed IT & cybersecurity for medical & dental practices in Central Florida

HIPAA and HITECH require documented safeguards, access controls, and audit trails — and OCR fines land on the practice, not the IT vendor. Generic IT shops treat compliance as an afterthought. For a practice, it's the job.

When the EHR freezes or a chairside workstation drops mid-exam, chairs sit empty and the front desk starts rescheduling a full day of production. Practice IT has to treat patient-hours outages as emergencies, not tickets in a queue.

Patient records are worth more than credit card numbers on the dark web, and attackers assume small practices have thin defenses. Ransomware against a practice isn't an inconvenience — it's a reportable breach.

Front desk to operatory: unlimited remote support, plus on-site visits when hands on hardware are needed. Your staff calls one number and gets a human who knows your practice.

Every workstation and server watched around the clock with managed endpoint detection & response — the safeguard that catches ransomware before it reaches patient data.

Windows, EHR clients, and imaging software kept current — with updates coordinated so they never take down an operatory mid-schedule.

PHI-grade encryption in transit and at rest, with restores actually tested. If the worst happens, your practice reopens from clean backups — not from a ransom negotiation.

Licensing, phishing protection, and email encryption for messages that carry patient information — the #1 way breaches start, locked down.

EHR support lines, imaging vendors, clearinghouses, ISPs — we open the tickets, sit on hold, and ride them to resolution so your office manager doesn't have to.

Encryption at rest and in transit, MFA everywhere it belongs, role-based access, audit logging, and auto-locking screens on shared operatory workstations.

HIPAA expects a documented, current SRA. We run the technical side — inventory, gap findings, remediation — and hand your compliance officer an evidence trail that stands up to an audit.

We sign a Business Associate Agreement before touching any system that holds PHI, and help you inventory which of your other vendors should have one on file too.

An incident response plan, tested restores, and the playbook from our ransomware recovery work — so a bad day stays a bad day, not a reportable disaster.

Dentrix, Eaglesoft, Open Dental, Curve, Denticon — plus the imaging software, operatory PCs, and front-desk workstations behind them.

eClinicalWorks, Athenahealth, Tebra (Kareo), NextGen, Practice Fusion — along with e-prescribing, lab interfaces, and the clearinghouse connections billing depends on.

Operatory and exam-room cabling, segmented Wi-Fi (guest vs. clinical), VoIP phones, firewalls, and secure connections for multi-location groups and remote billing staff.

When an EHR or imaging vendor needs to be involved, we open the ticket, escalate it, and stay on it to resolution. Your team makes one call — to us.

Automated recall campaigns, appointment reminders, and no-show follow-ups that write back to your practice management system instead of creating another silo.

Digital intake and insurance details that flow into your EHR or PM system automatically — ending the clipboard-to-keyboard double entry at the front desk.

Ambient AI scribes and note drafting, evaluated for HIPAA fit: BAA-covered tools only, configured so PHI stays where it belongs while providers get hours back.

Automated insurance eligibility checks and cleaner claim preparation that cut denials, rework, and the daily hold-music marathon.