Ransomware recovery that gets you back up and running — fast
Harmony MSP has guided dozens of Florida businesses through managed ransomware recovery — on-site in hours, with an upfront, not-to-exceed price. Call before you pay anything.
How ransomware recovery works
Assess & contain
We isolate infected systems, identify the ransomware variant, and stop the spread — remotely within minutes, on-site within hours.
Scope & quote
Before recovery begins, you get an upfront, not-to-exceed price in writing. In-scope work never exceeds it — no matter what we find.
Recover & restore
We remove the ransomware and restore systems and data from clean backups or available decryptors — in the order that gets revenue flowing first.
Harden & prevent
We close the door the attackers used, then help keep it closed with ongoing managed IT & security.
What's included in every recovery engagement
Experienced recovery team
We've guided dozens of Florida businesses through ransomware attacks. You get a tested process, not improvisation.
On-site within hours
For Central Florida businesses, an engineer can usually be on-site within a few hours of your first call.
Not-to-exceed pricing
Once we scope the incident, you get a written price ceiling. In-scope recovery work never exceeds it.
Insurance claim support
We've worked with dozens of cyber insurance carriers and know exactly what documentation gets your claim paid.
Downtime kept short
Every hour down costs you money and customers. We restore the systems that matter most to your revenue first.
Prevention afterward
Once you're back up, we can keep you protected with 24/7 monitoring, hardened endpoints, and tested backups through managed IT services.
Transparent, not-to-exceed pricing
Every ransomware incident is different, so we won't pretend there's a flat rate. Our promise instead: once we assess your situation, you get an upfront, not-to-exceed price — and all in-scope work is covered by it, no matter what we find.
Single infected computer
Good backups, or a known ransomware variant with an available decryptor — typically from around $500.
Small office network
One server and a dozen workstations with good backups — typically around $10,000 to fully recover and restore.
Ransomware recovery FAQs
What does "ransomware recovery" actually mean?
It's everything involved in getting your business running again after an attack: containing the infection, removing the ransomware, restoring systems and data from backups or decryptors, and documenting the incident. Without a plan, you're losing money and customers every hour — recovery is how a potential business-ending event becomes a manageable interruption.
Should I just pay the ransom?
Talk to us first — seriously. Paying doesn't guarantee a working decryption key, it marks you as a payer (which invites repeat attacks), and if the group behind the attack is sanctioned, sending money can create legal exposure. In many cases we can restore from backups or known decryptors for far less than the ransom. Call before you make any payment decision.
How much does ransomware recovery cost?
It depends on the scope. A single infected computer with good backups or a known decryptor typically runs from around $500; a small network with one server and a dozen workstations, around $10,000. Whatever your situation, you'll get an upfront, not-to-exceed price before we begin — and in-scope work never exceeds it.
Will my cyber insurance cover it?
If you carry cyber insurance coverage, usually yes. We've worked with dozens of carriers and know exactly what documentation they require, so your claim actually gets paid.
How fast can you respond?
We can typically begin remote containment within minutes of your call, and have an engineer on-site within a few hours for businesses in Central Florida.
Do you only serve Orlando?
Our on-site response covers Orlando and all of Central Florida — Lake Mary, Sanford, Winter Park, Kissimmee, Altamonte Springs, and surrounding areas. Remote recovery support is available anywhere with an internet connection.
What makes Harmony MSP different?
We're veteran-owned: our founder's background is in offensive and defensive network warfare, and he's a member of the FBI's InfraGard program. We give you a not-to-exceed price instead of an open-ended bill, we don't mark up hardware or software, and we treat you like family — because after recovery, most clients stay with us for good.
Is Harmony MSP insured?
Yes — we carry business liability, cyber security, and errors & omissions insurance.
Hit by ransomware? Call before you pay.
Talk to a recovery engineer now — the sooner we start, the more we can save. Not under attack? Book a free assessment and make sure you never are.